Jul 31, 2020
Indian journal of science and technology
Objectives: Study indicates the importance of social support and employee personality dimensionself-esteem to counter withdrawal behaviours and help retain employees at the demanding time of mergers. Methods/Statistical analysis: Total 318 responses were collected from employees of Muslim Commercial Bank (MCB) undergoing a merger with NIB bank in Pakistan by using convenience sampling. Data was analyzed using a two-step method of PLS-SEM. Findings: The study found a positive relationship of perceived social support to self-esteem while negative relationship of self-esteem found with turnover intention. Furthermore, the relationship of perceived social support and turnover intention negatively mediated with indirect effect of self-esteem. Novelty: Study is unique in a sense that has incorporated employees’ own beliefself-esteem as an important mediating mechanism to reduce employee withdrawals during organizational changes.