This paper identifies key dimensions of quality management and develops a set of reliable and valid scales for measuring quality management practices in various industries.

A FRAMEWORK FOR QUALITY MANAGEMENT RESEARCH AND AN ASSOCIATED MEASUREMENT INSTRUMENT

Different core quality management practices lead to success in different dimensions of quality, with top management support and workforce management being crucial for sustaining competitive advantage.

The Impact of Quality Management Practices on Performance and Competitive Advantage

Quality management in Industry 4.0 is evolving, influenced by economics, decision models, business models, human and technological perspectives, highlighting the need for future research on human aspects.

Quality management in the 21st century enterprises: Research pathway towards Industry 4.0

Quality management, involving science, engineering, and management, is crucial for competitiveness and requires bridges between science, engineering, and management disciplines.

Quality Management

Quality management practices positively impact quality outcomes, and can be transferred to similar countries with similar cultures, but cultural differences should be considered.

The relationship between quality management practices and their effects on quality outcomes

Quality management practices positively impact firm performance, with a variety of research themes grouped together to provide insights for future research.

Quality management and performance: An annotated review

A valid and reliable scale has been developed to assess quality management in certified firms, providing managers with insights on advancing towards total quality management.

Development of a measure to assess quality management in certified firms

Quality management (QM) has matured as a management philosophy, but questions remain about its definition, validity, and implementation in real business settings.

Quality management re-visited: a reflective review and agenda for future research

Dr. Joseph M. Juran's contributions to modern quality management concepts, principles, and models have shaped the Six Sigma approach.

Quality management and Juran's legacy

Quality management has evolved over time, with changes in focus, principles, systems, tools, and techniques affecting the field's future challenges.

Quality Management Evolution from the Past to Present: Challenges for Tomorrow

Quality Management supports sustainable development by integrating management systems, environmental management, and sustainability considerations in daily work.

The support of Quality Management to sustainable development: a literature review

Quality management in the agri-food and farming sectors requires a shift in IT management support, requiring new views on management support needs and new challenges in IT applications development.

ICT and quality management

Quality management improves yield, productivity, and competitiveness, while maintaining quality and reducing product introduction cycles.

Quality management

Process management positively impacts incremental, radical, and administrative innovation in ISO 9001-certified manufacturing and service firms.

Relationship between quality management practices and innovation

This paper reveals research gaps in quality management systems, highlighting the need for more research on multiple systems, leading indicators, standardization, safety, environment, and health-related measures, and differences between manufacturing and service organizations.

Impact of quality management systems on firm performance

Quality management techniques are now equally adopted in both public and private sectors, but public sector organizations show slightly worse results and perceived effectiveness compared to private sector organizations.

Quality management in services: is the public sector keeping pace?

Six management quality dimensions, including delegation, integration, measurement, employee participation, communication, and development, significantly impact plant performance and are linked to performance improvement rates.

Measuring management quality in the factory

Better integration of quality management activities into project management is crucial, especially in early project phases.

Quality of project work and project management

Quality control in higher education has become the management philosophy of the new millennium, but confusion about the definition of quality and lack of resources contribute to challenges in assessing it.

Quality or Control? Management in Higher Education

Effective project quality management optimizes organizational performance by combining quality and project management skills, addressing underutilization due to inadequate experience, time pressures, or budget cuts.

Managing project quality

These studies suggest that quality management involves key dimensions and practices crucial for competitiveness, influenced by top management support, workforce management, and evolving Industry 4.0 factors, with positive impacts on firm performance and quality outcomes.