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These studies suggest that employee resistance to digitalization is influenced by factors such as lack of trust in management, fear of job loss, work-life balance concerns, resistance to change, perceived inertia, and personal values.
20 papers analyzed
Digital transformation (DT) is a critical process for modern businesses, enabling them to leverage technology for improved efficiency, innovation, and competitiveness. However, employee resistance is a significant barrier to successful digitalization. This synthesis examines the factors contributing to employee resistance and its impact on digital transformation efforts across various industries.
Lack of Trust and Fear of Job Loss:
Resistance to Change and Inertia:
Work-Life Balance Concerns:
Skill and Knowledge Upgradation:
Middle Management Resistance:
Strategic Orientation and Innovation:
Employee resistance to digital transformation is multifaceted, involving trust issues, fear of job loss, resistance to change, work-life balance concerns, and reluctance to upgrade skills. Middle management's values and strategic orientation towards digitalization also play crucial roles. Addressing these factors comprehensively can help organizations mitigate resistance and successfully implement digital transformation initiatives.
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