Searched over 200M research papers for "user experience"
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These studies suggest that user experience (UX) encompasses all aspects of a user's interaction with a product or service, focusing on usability, usefulness, desirability, credibility, and accessibility, and is influenced by various fields and societal needs.
18 papers analyzed
User Experience (UX) has emerged as a pivotal concept in the field of Human-Computer Interaction (HCI) and interaction design. Over the past decade, UX has evolved from a buzzword to a critical aspect of designing interactive products that are not only functional but also engaging and desirable. This shift reflects a broader understanding that technology should cater to human needs and emotions, rather than just being efficient tools.
The term "user experience" encompasses all aspects of a user's interaction with a product, service, environment, or facility. According to ISO 9241-210, UX includes the presentation, functionality, system performance, interactive behavior, and assistive capabilities of the interactive system. This broad definition highlights that UX goes beyond mere usability, incorporating elements such as usefulness, desirability, credibility, and accessibility.
Research indicates that UX is a multi-dimensional concept involving three main components: the user, the product, and the company. Professionals emphasize the importance of the user's feelings and holistic experience, while novice designers often focus more on the technical aspects of the product. Additionally, cultural factors and customer feedback play significant roles in shaping a comprehensive UX.
Traditional approaches to UX often focus on the individual user's experience. However, the concept of co-experience introduces a broader perspective, considering the shared experiences created through interactions with others. This interactionist framework, inspired by symbolic interactionism, provides a more inclusive understanding of UX, particularly in social and collaborative contexts.
The field of game design has been at the forefront of UX research, exploring concepts such as fun, playability, flow, and immersion. Various methods have been developed to evaluate UX in games, both during and after gameplay. These methods are not only applicable to digital games but also to exertion games and tabletop games, demonstrating the versatility of UX evaluation techniques.
User-centered design is a fundamental approach in UX, focusing on gathering and analyzing user requirements to inform the design process. This approach involves engaging stakeholders, understanding their needs, and addressing potential resistance to ensure successful implementation. Effective user-centered design can significantly enhance the overall UX by aligning the product's features with user expectations.
User Experience (UX) is a complex and evolving field that extends beyond traditional usability to encompass a wide range of user-centric issues. By considering the emotional and social dimensions of user interactions, designers can create more engaging and satisfying products. As UX continues to develop, it will remain a key driver in the design and evaluation of interactive technologies, ensuring that they meet the diverse needs and expectations of users.
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usability testing