Paper
DEVELOPING A SYSTEMIC APPROACH TO CONFLICT MANAGEMENT IN PROJECT RISK MANAGEMENT: AN ANALYSIS OF CONTRIBUTING FACTORS AND THEIR MANAGEMENT
Published 2023 · Dr. Farhan Hussain, Dr Muhammad Abbas, Hina Aziz
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Abstract
: To achieve successful outcomes, project managers must effectively resolve conflict situations during project management. In this study, we focus on developing a systemic approach to conflict management in project risk management and analyzing various factors contributing to conflict situations. Using a structured questionnaire, we collected data from 200 risk analysts working in the software industry under the project management domain. The data were analyzed using probabilistic methods and statistical analysis to develop a systemic approach to conflict management. The questionnaire was designed to capture information on various factors that contribute to conflicts during project risk management, including the extent of exposure and multiple exposures. The study's findings reveal that a systemic approach to conflict management in project risk management is effective in minimizing the negative impacts of conflicts. Our analysis identified several contributing factors to conflicts, including poor communication, insufficient risk assessment, and unclear project goals. We propose a systemic approach to conflict management that involves identifying the contributing factors, assessing their severity, and developing appropriate conflict management strategies. The study's contributions include developing a systemic approach to conflict management in project risk management, identifying contributing factors to conflicts, and proposing effective conflict management strategies. Research results have significant implications for project managers seeking to achieve successful project outcomes while minimizing the negative effects of conflict.
A systemic approach to conflict management in project risk management effectively minimizes negative impacts of conflicts, addressing factors like poor communication, insufficient risk assessment, and unclear project goals.
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