Paper
Diverse Shades of Flexibility and Agility in Business
Published Dec 16, 2014 · Sushil
21
Citations
2
Influential Citations
Abstract
Flexibility and agility in business relate with the dimensions of choice and speed at various levels in the conduct of the business. These are required in view of changing business situation, customer needs, market dynamics, competition, and so on. On the other hand, it is facilitated by new organizational designs (structure and processes), leadership, new technology, business innovations, and empowered people. The chapter is intended to clarify multiple perspectives associated with flexibility and agility in conduct of business in a global setup. This objective is achieved through a review of the literature as well as practice. The multiple connotations identified through such a review are clustered into dominant dimensions of flexibility and agility. A total interpretive structural modeling (TISM) of these flexibility/agility dimensions is carried out to identify their relationships for building a conceptual framework. This is then illustrated by a number of case examples around the identified dimensions and relationships.
This paper clarifies various perspectives on flexibility and agility in business, identifying dominant dimensions and their relationships, and presents a conceptual framework for understanding their relationships in a global setting.
Full text analysis coming soon...