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Some studies suggest that information technology can negatively impact communication, trust, and well-being, lead to immorality, cybercrime, and distractions, and cause centralization and wage inequality, while other studies highlight its benefits in enhancing business communication, organizational performance, and patient safety.
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While information technology (IT) has revolutionized various sectors by enhancing efficiency and connectivity, it also brings several disadvantages that impact organizational and social life. This article explores the negative aspects of IT use, drawing insights from multiple research studies.
One significant disadvantage of IT in educational settings is the rise in immoral activities and cybercrime. A study conducted in a private Nigerian university found that 60% of students identified immorality as a major downside of IT use, followed by cybercrime and distractions. These issues highlight the need for better training and sensitization to help students use IT productively amidst numerous online traps and distractions.
Despite the potential of IT to facilitate knowledge sharing, many companies struggle to leverage it effectively. The difficulty lies in the need for human relationships to share and apply non-obvious, complex knowledge. IT alone cannot replace the community-building necessary for effective knowledge management. This limitation underscores the importance of human interaction in the knowledge-sharing process.
Information and communication technologies (ICT) have distinct effects on organizational structures. While better information technologies can empower lower-level employees by reducing information costs, communication technologies often lead to centralization and reduced autonomy. This dichotomy can affect worker and plant manager autonomy, leading to a more centralized decision-making process.
The pervasive use of IT can lead to significant distractions, reducing overall productivity. The constant influx of information and the ease of access to non-work-related content can divert attention from essential tasks, leading to inefficiencies in both educational and professional settings .
The integration of IT systems in various sectors has also increased vulnerability to cyber threats. The reliance on computerized systems for tracking and recording financial transactions, for instance, exposes organizations to potential cyber-attacks, which can compromise sensitive data and disrupt operations .
While information technology offers numerous benefits, it is crucial to acknowledge and address its disadvantages. Issues such as immorality, cybercrime, challenges in knowledge management, reduced employee autonomy, distractions, and security risks highlight the complex and often alarming ways IT affects organizational and social life. Addressing these challenges requires a balanced approach that combines technological advancements with human-centric strategies.
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