10 papers analyzed
These studies suggest AI enhances user experience by managing emotions, personalizing services, improving design, and supporting human capabilities, but privacy concerns and fairness issues can reduce satisfaction.
Artificial Intelligence (AI) has significantly transformed user experience (UX) across various domains, including public services, entertainment, mobile applications, and human-machine interactions. This synthesis explores the impact of AI on user experience, drawing insights from multiple research papers.
Emotion Recognition and Interaction:
Personalization and Aesthetics:
Efficiency and Privacy in Mobile Applications:
Chatbots and User Satisfaction:
Entertainment and Engagement:
Explainability and Trust in AI Systems:
End User Experience Management (EUEM):
Accessibility for People with Disabilities:
Interaction Design:
AI significantly enhances user experience across various domains by improving emotion recognition, personalization, efficiency, engagement, explainability, and accessibility. While AI-driven technologies offer numerous benefits, addressing privacy concerns and ensuring transparency are crucial for maximizing user satisfaction and trust.
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