Communication management between architects and clients

doi:10.1063/1.5005469

Paper

Communication management between architects and clients

Published Oct 3, 2017 · H. Taleb, S. Ismail, M. H. Wahab

UNKNOWN SJR score

9

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Abstract

Architectural projects are initiated with the designing phase, that tends to translate and materialize the client’s requirements and needs. This phase is highly and directly affected by the exchanged information and communication between architects with their clients. Nevertheless, despite of its importance, studies have proven that communication management, being a significant field of project management, is distinctly overlooked by architects in the architectural industry. Thus, this paper highlights the current practices and attributes of communication management in the context of architectural design phase. It outlines the different aspects’ definitions of communication, as well as communication management standards and practices. By the end of this paper, the findings are expected to increase the communication management knowledge amongst architects to achieve success in projects by promoting the relationships between them and their clients. Finally, this paper uncover the architects’ need for significant improvement of communication management as an insistent matter to ultimately fulfill project success.Architectural projects are initiated with the designing phase, that tends to translate and materialize the client’s requirements and needs. This phase is highly and directly affected by the exchanged information and communication between architects with their clients. Nevertheless, despite of its importance, studies have proven that communication management, being a significant field of project management, is distinctly overlooked by architects in the architectural industry. Thus, this paper highlights the current practices and attributes of communication management in the context of architectural design phase. It outlines the different aspects’ definitions of communication, as well as communication management standards and practices. By the end of this paper, the findings are expected to increase the communication management knowledge amongst architects to achieve success in projects by promoting the relationships between them and their clients. Finally, this paper uncover the architects’ need for signif...

Study Snapshot

Key takeawayImproved communication management between architects and clients is crucial for project success, but often overlooked in the architectural industry.

PopulationOlder adults (50-71 years)

Sample size24

MethodsObservational

OutcomesBody Mass Index projections

ResultsSocial networks mitigate obesity in older groups.

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Communication management between architects and clients

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References

Communication, dialogue and project management

Project managers' communicative practices create dialogue with stakeholders, impacting the content, direction, and outcome of projects.

The architect, the client and effective communication in architectural design practice

Effective communication in architectural design practice requires addressing technological and humanistic challenges to manage communication challenges in the architect-client relationship.

Design Process Communication Methodology: Improving the Effectiveness and Efficiency of Collaboration, Sharing, and Understanding

The design process communication methodology (DPCM) improves collaboration, sharing, and understanding of design processes by enabling a computable, embedded, modular, personalized, scalable, shared, social, and transparent methodology.

The Role of Team's Communication Practices in Between-Team Decision Making Activities

Onsite visits and face-to-face interactions significantly impact the satisfaction level of members working with remote teams of different national cultures despite the presence of various communication tools.

A review of Communication Tools and Techniques for Successful ICT Projects

Effective communication in ICT projects is crucial for success, and research on agile project management approaches and techniques is needed to understand their impact in Africa.

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