do quality management impacts export performance?

Introduction

The relationship between quality management and export performance is a critical area of interest for firms aiming to enhance their international market presence. This synthesis examines how various aspects of quality management, including product quality, relationship quality, and total quality management, impact export performance based on insights from multiple research papers.

Key Insights

Product Quality and Export Performance
- High product quality is consistently linked to improved export performance, as it meets international standards and customer expectations .
- Quality in food products, specifically, has a significant impact on export success, varying by product category and export destination.
Relationship Quality and Export Performance
- Strong relationships with foreign buyers, characterized by effective communication and long-term satisfaction, significantly enhance export performance .
- Relationship management capabilities are crucial for improving product quality and innovation, which in turn boosts export performance .
Total Quality Management (TQM) and Export Performance
- Implementing TQM practices is positively associated with better export performance, as it aligns with market orientation and customer satisfaction .
- TQM helps firms maintain consistent quality, which is essential for competing in global markets .
Managerial Perceptions and Export Performance
- Managers' values and perceptions, including their views on the importance of quality and the benefits of exporting, play a significant role in determining export performance .
- Managers who prioritize quality and recognize export opportunities tend to achieve better export outcomes .

Conclusion

Quality management, encompassing product quality, relationship quality, and total quality management, is a critical determinant of export performance. High product quality and strong relationships with foreign buyers are essential for success in international markets. Additionally, the implementation of TQM practices and positive managerial perceptions towards quality and exporting significantly enhance a firm's export performance. Firms aiming to improve their export outcomes should focus on maintaining high-quality standards and fostering strong relationships with their international customers.

Do quality management impacts export performance?

Summary

Consensus Meter

Introduction

Key Insights

Conclusion

Sources and full results

Relationship Capabilities, Quality, and Innovation as Determinants of Export Performance

Investing in relationship management capabilities improves product innovation and quality, leading to enhanced export performance and greater economic performance in international markets.

The Key Role of Managers’ Values in Exporting: Influence on Customer Responsiveness and Export Performance

Managers' individual values significantly influence strategic decisions and the export performance of their firms, with customer responsiveness playing a mediating role.

Marketing strategy determinants of export performance: a meta-analysis

Many marketing strategy variables positively impact export performance, but the relationship is not always significant, with stronger effects observed in relation to export proportion of sales.

A Study of The Impact of The Quality of The Relationship between Exporting Firms and Foreign Buyers on The Firm Export Performance (Case Study: Exporting Manufacturing Firms in Gilan Province)

Quality of relationships with customers, particularly satisfaction with communication, significantly impacts the export performance of exporting manufacturing firms in Gilan Province.

Export Quality Management In A World Global Economy

Export quality management is crucial for achieving success in a global economy, with customer satisfaction being the key to success.

Total Quality Management, Export Market Orientation and Firm Export Performance: A Conceptual Framework

Total quality management and export market orientation positively impact firm export performance in international markets.

European Managers' Perspective on Export Performance Determinants

European export managers perceive product quality, price competitiveness, service quality, and relationship with importers/trust as the most important determinants of export performance.

Executive Insights: Managerial Judgment of Export Performance

Managers tend to focus on short-term sales and benchmark their export performance against other markets or the domestic market, potentially impacting future international commitments.

Food Quality and Product Export Performance: An Empirical Investigation of the EU Situation

Product quality and export performance are linked, depending on product category and export destination, potentially enhancing EU agribusiness competitiveness in increasingly liberalized markets.

EXPORT PERFORMANCE: DO MANAGERIAL PERCEPTIONS MAKE A DIFFERENCE?

Managers' perceptions of export advantages, complexities, and work experience overseas significantly influence firm export performance in machine tool manufacturers.

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