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10 papers analyzed
These studies suggest that social media reviews and user-generated content can enhance tourism by influencing hotel and destination selection, improving resource distribution, promoting sustainability, aiding travel planning, and boosting destination loyalty and satisfaction.
20 papers analyzed
The rise of social media has significantly transformed the tourism industry. User-generated content (UGC) on platforms like TripAdvisor, Facebook, and Instagram provides valuable insights into tourist experiences, preferences, and behaviors. This information can be leveraged by tourism managers and destination marketers to enhance tourism offerings, improve destination image, and ultimately boost a nation's tourism sector.
Influence on Hotel Selection:
Destination Image and Marketing:
Travel Planning and Decision Making:
Enhancing Tourist Experience:
Destination Loyalty:
Social media plays a pivotal role in shaping tourists' decisions and experiences. Reviews, ratings, and user-generated content on social media platforms influence hotel selection, travel planning, and destination image. By leveraging these insights, tourism managers can enhance marketing strategies, improve tourist experiences, and foster destination loyalty, ultimately boosting a nation's tourism sector.
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