10 papers analyzed
These studies suggest that e-wallets are popular due to cashback, reward points, user-friendly interfaces, and security, while also influencing consumptive behavior and purchasing decisions.
E-wallets, also known as digital wallets, have revolutionized the way transactions are conducted by providing a convenient, secure, and efficient method for electronic payments. This synthesis aims to analyze the factors influencing the adoption and usage of e-wallets, the benefits they offer, and the challenges they face based on multiple research studies.
Factors Influencing Adoption and Usage:
Benefits of E-Wallets:
Challenges and Barriers:
E-wallets have emerged as a significant innovation in the financial sector, driven by their perceived usefulness, promotional incentives, and user-friendly features. They offer numerous benefits, including convenience, efficiency, and enhanced security, which have positively influenced consumer behavior. However, challenges such as low merchant adoption rates, regulatory hurdles, and ethical controversies need to be addressed to ensure the sustainable growth and widespread adoption of e-wallets.
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